Terms and Conditions

Using Sky99 Terms and Conditions — Learn More

Please read these terms and conditions carefully before joining Sky99. They clearly cover all important aspects of account registration, payments, bonuses, gaming policy, and platform use. Using Sky99's services means you have accepted these terms.

Last Updated: January 2026
Quick Summary
  • You must be at least 18 years of age
  • One account per person is permitted
  • All information provided must be accurate and truthful
  • Each bonus carries specific wagering requirements
  • Bengali-language support is available 24/7

Why Sky99's Terms and Conditions Important?

These terms and conditions protect both you and sky99. Find out which provisions are most relevant to you.

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Account Security

You are fully responsible for the security of your account. Never share your password, keep your login session on your own device, and contact support immediately if you notice any suspicious activity .

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Fair Gaming Policy

All game outcomes on Sky99 are determined by an RNG (Random Number Generator). Cheating or manipulation of any kind is strictly prohibited. The system is regularly verified by third-party auditors.

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Transparent Payment Policy

All deposit and withdrawal terms are communicated clearly upfront. There are no hidden charges. Fast and secure transactions are guaranteed via bKash and Nagad.

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Bonus Terms Transparency

The wagering requirements, validity period, and limitations of every bonus and promotion are communicated upfront. Players should read the terms carefully before claiming any bonus.

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Personal Data Protection

Your personal information is never sold or shared with any third party. In accordance with our privacy policy, all data is stored securely in encrypted form.

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Fast Dispute Resolution

If a dispute arises, sky99's support team will aim to resolve it within 48 hours. Our dispute resolution process is fully transparent and fair.

Sky99 Complete Terms and Conditions

By using Sky99's platform, you agree to all the terms and conditions set out below. These terms constitute a legally binding agreement between you and sky99. If you disagree with any of the terms, please refrain from using the platform.

1

General Terms & Conditions

Sky99 is an internationally licensed online gaming platform. These terms and conditions apply to sky99's website, mobile app, and all associated services. By accessing the platform or creating an account, you automatically agree to these terms.

Sky99 reserves the right to update these terms and conditions at any time. A notice will be posted on the platform whenever changes are made. We recommend checking this page regularly.

Important Information

These terms and conditions have been written with Bangladeshi users in mind. In the event of any discrepancy, the English version will be considered the definitive text.

2

Account Registration and Use

Providing accurate and complete information is mandatory when opening an account on Sky99. Submitting incorrect or false information may result in account termination and forfeiture of any funds on balance. Each individual is allowed only one account.

  • A valid mobile number is required for registration
  • Only one account may be created per mobile number
  • You are solely responsible for keeping your account password secure
  • Accounts may not be shared with or used by anyone else
  • Transferring or selling your account is strictly prohibited
  • Opening multiple accounts under the same identity is strictly prohibited
3

Age Verification & KYC Process

Sky99 is strictly for users aged 18 and above. During registration, you must confirm that you are at least 18 years old. Account creation or use of the gaming platform by minors is strictly prohibited.

As part of the KYC (Know Your Customer) process, sky99 may request proof of identity, proof of address, or payment method documentation at any time. Failure to submit the required documents within the specified timeframe may result in your withdrawals being temporarily placed on hold.

Important Notice

Large withdrawal requests cannot be processed without completed KYC verification. Uploading your documents in advance will significantly speed up the withdrawal process.

4

Deposit and Withdrawal Policy

Sky99 supports deposits and withdrawals via bKash, Nagad, and bank transfer. The minimum deposit is just BDT 200 and the minimum withdrawal is BDT 500. All transactions are processed in Bangladeshi Taka (BDT).

  • Deposits are generally credited to your account instantly
  • Withdrawals are typically processed within 15 minutes to 24 hours
  • VIP members enjoy priority withdrawal privileges
  • KYC verification must be completed before withdrawals can be processed
  • Withdrawals are recommended to be made through the same method used for the deposit
  • Deposits or withdrawals from third-party accounts are strictly prohibited
Payment Security

All payment transactions on Sky99 are secured with SSL encryption. Your financial information is never shared with any third party.

5

Bonus & Promotion Terms

All bonuses and promotions on Sky99 are offered subject to specific terms. It is mandatory to read the relevant terms carefully before accepting any bonus. Bonus funds cannot be withdrawn before the applicable wagering requirements have been met.

Welcome bonuses, daily cashback, reload bonuses, and special event bonuses each come with their own terms. The wagering requirement is typically 10 to 30 times the bonus amount, with full details available on each offer's page.

  • Every bonus has a set expiry date; bonuses will be cancelled once they expire
  • Using multiple bonuses simultaneously may not be permitted
  • Bonuses may only be used on your own account
  • Using multiple accounts to claim bonus benefits is strictly prohibited
  • sky99 reserves the right to void bonuses and suspend accounts in cases of bonus abuse
6

Gaming Policy and Fair Play Terms

All games on Sky99 operate using internationally certified RNG technology, ensuring every outcome is completely random and unbiased. Game results cannot be manipulated in any way. Independent third-party auditors regularly test and verify the system.

Each game's RTP (Return to Player) percentage is displayed based on information provided by the game provider. Sky99 does not alter the RTP of any game. Players can contact support to learn more about any game's details.

Gaming Tips

Keep gaming recreational. Never bet more than you can afford to lose. If you lose, resist the urge to chase your losses with bigger bets.

7

Prohibited Activities

The following activities are strictly prohibited on Sky99. Any violation of these prohibitions will result in permanent account closure, and all funds on balance may be forfeited.

  • Operating multiple accounts under the same identity
  • Bonus abuse or bonus washing
  • Money laundering or any illegal financial activity
  • Attempting to hack or manipulate gaming software
  • Use of bots or automated software
  • Threatening or harassing other players
  • Use of third-party payment methods
  • Assisting minors under 18 in creating an account
8

Account Suspension and Closure

Sky99 reserves the right to suspend or permanently close any account without prior notice in the event of a terms violation. Withdrawals may be temporarily held while an investigation is ongoing.

You may close your account voluntarily at any time by contacting the support team. You will be given the opportunity to withdraw any remaining balance before the account is closed .

  • Rule violations are handled in three stages: a warning, a temporary suspension, or a permanent ban
  • Contact support to find out the reason for any suspension
  • Accounts found to be in good standing will be reinstated
  • Accounts permanently banned for fraudulent activity will not be eligible for a refund of deposited funds
9

Responsible Gaming Policy

Sky99 places responsible gaming at the top of its priorities. We want every player to enjoy gaming as entertainment, not as a source of financial or emotional stress. To support this, sky99 has put in place a number of protective measures.

  • Set your own daily deposit limit at any time
  • Session time reminders and auto-logout option
  • Self-exclusion (available from 1 week up to 1 year)
  • Direct support from specialists in gaming-related issues

For more details, visit our Responsible Gaming Page Visit us.

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Amendments to Terms & Their Effective Date

Sky99 reserves the right to amend, modify, or update these terms and conditions at any time. Advance notice of significant changes will be provided on the platform or via email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Any dispute relating to these terms will be resolved in accordance with the laws of sky99's licensing jurisdiction. As a first step, we recommend contacting the support team directly to resolve the matter.

Please Note

These terms and conditions were last updated in January 2026. Check this page regularly to stay up to date with the latest terms.

About Terms & Conditions Frequently Asked Questions

Find clear answers to the most commonly asked questions right here.

Yes, sky99 has published its terms and conditions in Bengali with Bangladeshi users in mind. However, in the event of any legal dispute, the English version shall be considered the definitive text. If you have any questions, you are welcome to reach out to support in Bengali.

A wagering requirement means you must place a specified amount in bets before you can withdraw bonus funds. For example, a BDT 100 bonus with a 20x wagering requirement means you must wager a total of BDT 2,000 before withdrawing. Requirements vary by bonus, so check the promotions page for full details.

Accounts are typically suspended due to incomplete KYC information, suspicious transactions, or the operation of multiple accounts. If your account is suspended, contact sky99 immediately via live chat or email support. Submitting the required information or documents usually resolves the issue within 24 hours.

Withdrawals for standard accounts are processed within 15 minutes to 24 hours. VIP members enjoy priority withdrawals, which are typically completed within 15 minutes. Having a verified KYC status speeds up the process even further.

For significant changes, sky99 will post a notice on the platform and notify users via their registered email. The date of the most recent update will always be displayed on this page. Make a habit of checking this page regularly.
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Done reading the terms? Join Sky99 now!

Know the rules before you play — join sky99 with complete peace of mind. Claim your welcome bonus, play your favorite games, and enjoy a safe gaming experience.

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